Open your Snappi account from wherever you are
- Easy, fast, totally secure.
- No paperwork. Not now, not ever.
- 100% mobile. Banking your way.
Enter the new era of banking.
Open your Snappi account from wherever you are
Easy, fast, totally secure.
No paperwork. Not now, not ever.
100% mobile. Banking your way.
Enter the new era of banking
We’ve done all the heavy lifting,
so you can enjoy total convenience!
Licensed by the
European Central Bank
Full range of banking
services on your mobile
No paperwork,
no bank visits,
no financial jargon
Fast and frictionless
transactions
Protect your deposits
up to €100,000
24/7 human customer
support
Licensed by the
European Central Bank
Full range of banking
services on your mobile
No paperwork, no bank visits, no financial jargon
Fast and frictionless transactions
Protect your deposits up to €100,000
24/7 human customer support
Ready to snap into a new banking world?
Here’s all you need to get started:
A valid email address & mobile phone number
Your TAXISnet credentials
Greek National ID
Greek Tax Identification Number (AFM)
Permanent residence in Greece
No Tax Identification Number (TIN) in another country
Ready to snap into a new banking world?
Here’s all you need to get started:
A valid email address & mobile phone number
Your TAXISnet credentials
Greek National ID
Greek Tax Identification Number (AFM)
Permanent residence in Greece
No Tax Identification Number (TIN) in another country
Get up and running in just a few simple steps.
Here’s how:
Everything in
one app!
FREE account opening
100% digital onboarding
Virtual & physical card
Domestic & cross-border transfers
Shop today and Pay Later
A new era of banking is here.
Become a part of it.
Enjoy safe and convenient banking
at your fingertips.
FAQs – Opening a Snappi Bank Account
What do I need to open a Snappi account?
Here’s what you need to get started:
- A valid email address & mobile phone number
- Your TAXISnet credentials
- Greek National ID
- Greek Tax Identification Number (AFM)
- Permanent residence in Greece
- No Tax Identification Number (TIN) in another country
What if I have questions about my account?
We’ve got you covered. You can call us any time on +30 210 483 8000. Our 24/7 human support team is always happy to help.
Why does opening an account require verification codes?
Customer identification when opening a bank account is a prerequisite in all banks worldwide. It’s essential to keep your money safe and secure, while protecting the integrity and security of the banking system. It is fundamental for banking institutions to be able to manage risk, protect their customers and comply with regulations.
How can I be sure my money is safe with Snappi?
Snappi is a fully licensed neobank, regulated by the European Central Bank. Your deposits of up to €100,000 are protected with insurance. Learn more.
How long does it take to open an account?
Have your documents ready? You can then open an account fast and easy from wherever you are.
Can I open a bank account online?
Yes, we have 100% digital onboarding. It is easy to open your account and conduct transactions anytime and from anywhere, even while traveling.
How much does it cost to open a bank account?
It costs nothing. Snappi has free account opening and onboarding. There are no hidden fees.
How can I add money to my Snappi account?
You can top up your account in two ways:
With a card:
Enter the amount you want to add.
Fill in your card details (or save the card for next time).
Confirm the transaction and approve the notification from your bank.
Done! The money will instantly appear in your Snappi account.
From another bank account:
Select “Other Bank Account”.
Copy your Snappi account IBAN shown in the app.
Use your bank’s app to make the transfer.
Either way, the process is simple, fast, and… Snappi!
How much money can I add to my Snappi account?
You can top up to €2,000 per day and up to €5,000 per month to your account.
What is the scope of the updated verification process?
I am already a Snappi customer, why should I do this?
What does the process include?
The updated verification process will take place in two phases:
Phase 1 – Starting 16 October 2025
A series of email and SMS notifications will be sent every 15 days to all existing Snappi customers (those already onboarded).
These messages will invite customers to schedule a video call with Intelli to complete the required identity verification.
Each message will include a secure link redirecting users to Intelli’s platform, where they can choose their preferred date and time for the video call.
At this stage, no in-app actions will be implemented. All communication and scheduling will occur externally through these messages.
The 90-day verification period will begin on the date the first notification batch is sent by Snappi.
Phase 2 – (On Going)
In this phase, in-app messages will appear to guide users through the verification process.
There will be two main cases:
Case 1 – Within the 90-day period
When users open the app, they will see a verification pop-up (modal).
The modal will include the option “Skip for now”, allowing users to postpone verification for up to 90 days.
During this period, certain usage limitations will apply (see “Limitations” below).
Case 2 – After the 90-day period
Once the 90 days have passed, users will see an updated modal without the “Skip for now” option
At this stage, users must complete the video call verification to continue using the Snappi app.
If verification is not completed after this point, account access will be temporarily paused until the process is successfully finished.
What limitations will apply before verification?
During the 90-day verification period, customers who have not yet completed the video call verification will experience a few temporary limitations within the Snappi app:
- Unable to open an additional account:
Until verification is completed , users will not be able to open new or additional Snappi accounts. - Unable to issue a new or additional card:
Unverified users will be unable to request, issue, or activate a new or replacement Snappi card until their identity verification is successfully completed. - Unable to make BNPL (Buy Now, Pay Later) purchases:
If an unverified user attempts to use Pay Later, a notification will appear explaining that this feature will become available once verification is complete.
What happens if verification is not completed within 90 days?
After the 90-day period ends:
- The 90-day verification period ends on 17 January 2026.
If you have not completed your identity verification (also known as KYC – Know Your Customer) by that date, your Snappi account will be temporarily suspended in line with Greek banking regulations.
During suspension, you will not be able to use your account or any linked cards for:
- Purchases (online or in-store)
- Withdrawals (ATMs or cash-back)
- Money transfers (sending or receiving funds)
Essentially, all transaction features of your account will remain unavailable until the verification process is completed. Once you finish the video call verification, your account and all its functions will be fully reactivated.
How will the verification process be conducted?
Customers can choose the date and time that suits them best through the secure link provided in Snappi’s email or SMS notification. About five minutes before the scheduled video call, the customer will receive an email with the link to join the session. During the verification process, the customer will be asked to show their physical Greek ID card and confirm a few personal details to complete the identity verification.
The entire process is completed via a short video call and usually takes only a few minutes.
When does the 90-day countdown begin?
The 90-day verification period begins on the date you receive the first official message from Snappi inviting you to complete your identity verification via video call.
This communication marks the official start of the verification window for all customers who joined before 9 October 2025. From that point:
- You have 90 calendar days to schedule and successfully complete your video verification
- During this 90-day period, you can continue to use the Snappi app, though a few temporary limitations will apply until verification is completed (for example, opening new accounts or issuing additional cards will not be possible).
- After the 90-day period ends, access to your Snappi account will be temporarily restricted until the verification process is completed.
This timeframe ensures that all existing users have an equal opportunity to complete their verification while Snappi remains fully aligned with current Greek and European banking regulations.
