TERMS & CONDITIONS OF ACTIVITY

“Snappi BANK S.A.” (Krystalli 7A, Ioannina, VAT No.: 801858330, hereinafter: “Snappi”), in the context of promoting its products and services, organizes, in cooperation with “EVERGOOD SINGLE-MEMBER S.A.” (trade name: “Goody’s Burger House”, VAT No.: 094473860, Bldg. 14B, Athens International Airport, Municipality of Spata–Artemida, East Attica, P.C. 19019, hereinafter also: “Goody’s”), the promotional action described below (the “Activity”), which is addressed to members of the Goody’s restaurants’ customer rewards program “Goody’s All Star Club” and, at the same time, to prospective Snappi customers, under the following terms. Before participating in the Activity, please carefully read these Participation Terms (the “Activity Terms”), which are also published on the websites https://www.goodys.com/about/oroi-diagonismon. If you do not accept the Activity Terms, you should not participate in the Activity.

RIGHT AND CONDITIONS OF PARTICIPATION

1. 1. The right to participate in the Activity is granted to persons who cumulatively meet the following criteria and who complete, within the Duration of the Activity (see also clause C.1 below), the following steps (the “Beneficiaries”):
      1. They are natural persons and have reached the age of eighteen (18).
      2. They are tax residents of Greece and have full legal capacity.
      3. They fill in their details (full name, mobile number and email) in Snappi’s dedicated participation form available at https://www.snappibank.com/en/goodys-en/.
      4. They become Snappi customers (i.e., open a bank account) from the start of the Duration of the Activity until the end date of the Activity, i.e., they successfully and fully complete their registration (Digital Onboarding) in the Snappi app, which includes verification of the prospective customers’ details and satisfaction of all requirements set out in Snappi’s Transaction Terms & Conditions. If, for any reason, Snappi requests verification of the app user’s details, a registration shall be considered completed only once the user has successfully completed all required and/or additional identification and confirmation steps requested by Snappi.
      5. Within the Duration of the Activity, they credit the amount of fifteen euros (€15) to their account using any method offered by Snappi (e.g., money transfer or top up).
      6. They are already, or by the end date of the Activity they successfully and fully complete their registration, as members of the “Goody’s All Star Club” Customer Rewards Program, in order to become Beneficiarys and have the corresponding Gift credited to their account.
      7. They have not already completed a participation form for a parallel Snappi promotional activity (e.g., “Vodafone CU” or “AB PLUS”, “Public”, “PAS Giannina”, “Everest Bite Club” “Welcome Offer”, etc.) or have not already participated in the Activity.
      8. If a Customer has completed a participation form for a parallel promotional action, they will be entitled either to the gift of the parallel promotional action or to the Gift of this Activity, but only for one (1) participation—namely, the Gift of the Activity in which they participated first.
   2. The crediting of the €15 amount to the Snappi account does not need to be made in a single transaction. Customers may make multiple credits of smaller amounts during the Duration of the Activity and, provided that these cumulatively equal €15 (or more), they will become Beneficiaries for the Gift.

• IMPORTANT: Customers must use, for the completion of the participation form and their registration with Snappi, the same phone number that they have also registered when joining the “Goody’s All Star Club” program, so that their identification can be performed for the awarding of the Gift.

1. Participation in the Activity presupposes and implies the unconditional acceptance of all these terms, even if amended in the future as described below, as well as the Privacy Policy and the Terms of Use of the websites https://www.snappibank.com and www.goodys.com.
2. Any participation that does not comply with these terms shall be deemed invalid.
3. Each person is entitled to one (1) participation.
4. The coupon may be obtained only once (1) per “Goody’s All Star Club” member.

DESCRIPTION OF THE ACTIVITY & GIFT

1. Within ten (10) business days from the Customer’s crediting of the fifteen euros (€15), fifteen euros (€15) (the “Gift”) will be credited in the form of a unique coupon to the account maintained by the Beneficiary in the “Goody’s All Star Club” Customer Rewards Program.
2. The Beneficiary may use the Gift at any time, in any transaction of their choice, in accordance with Goody’s’s Transaction Terms & Conditions. Specifically, the discount will be provided in the form of a unique code (coupon), which may be redeemed for purchases made up to and including Thursday 30/4, at the Goody’s restaurants participating in the “Goody’s All Star Club” Customer Rewards Program. The discount may be used for purchases made in Goody’s stores, via cash registers or digital ordering kiosks, via the call center, and online via goodys.com | Goody’s app. The code may be used once (single use) per member. The offer may not be combined with other offers that require the use of a code. The minimum order threshold for delivery is set at €7 after applying discounts and special prices.
3. Registered members of the “Goody’s All Star Club” program will receive relevant communication from Goody’s to participate in the Activity and complete the participation form. To obtain the Gift, the Customer must: (a) enter Snappi’s specially configured landing page and complete the participation form with their personal details (full name, phone number and email) in order to receive further instructions to download the Snappi app from the App Store or Google Play (depending on their device) and proceed with registration; and (b) successfully complete the Digital Onboarding process; and (c) credit their account with a total amount of €15.
4. Snappi reserves the right to modify the process for awarding the Gift, by timely informing Customers through an amendment of these Terms or via a message (email, SMS, Viber) sent by Snappi.
5. Each Customer may receive the Gift only once; the Gift is personal, non-transferable and is addressed individually to each Customer. Sharing and/or use of the Gift by a third party is prohibited.
6. If the Customer needs further clarifications, they may contact:

1. A) Snappi, for matters related to participation in the Activity and registration in the Snappi app (Digital Onboarding), at:

• Email: customer@snappibank.com
• Phone: 210 483 8000

1. B) Goody’s, for matters, requests and any complaints related to receiving and using the Gift, at:

• • Email: info@goodys.com

• Phone: 216 93 92 600

1. It is clarified that Customers who meet any of the following do not qualify for the Gift:
   1. They are already registered Snappi customers before the start of the Duration of the Activity, i.e., they have obtained, up to and including their registration date, a Snappi product or service (except for the Youth Pass).
   2. They credit amounts with a total value below €15 within the Duration of the Activity.
   3. They credit the amount using a method other than those provided in the Snappi app.
   4. They have not completed Snappi’s participation form within the Duration of the Activity (completion of the form does not need to precede Digital Onboarding or the crediting of the amount, provided it is completed within the Duration of the Activity)
   5. They are not registered members of the “Goody’s All Star Club” program by the end of the Duration of the Activity.
   6. They have provided their details in another participation form for a parallel promotional action before completing one of the participation forms for this Activity and completing the steps under these Terms.
   7. It is clarified that, alongside this Activity, other promotional actions are also taking place in cooperation with third partners (Vodafone CU, AB, Public) (the “parallel promotional activities”). If an interested person registers for a parallel promotional action and for this Activity on the same calendar day, only the Gift of the parallel promotional action will be awarded and the Gift of this Activity will not be awarded. If an interested person registers for one of the two actions on different dates, they will be entitled exclusively to the gift corresponding to the promotional action in which they declared participation earlier in time; the later gift will not be awarded. In any case, an interested person will not be entitled to gifts from more than one promotional action.

DURATION

1. Participation in the Activity is available from 23 January 2026 (00:01 Greece time) until 05 May 2026 (23:59 Greece time) (the “Duration of the Activity”).
2. Completion of any participation form and/or download of the app and/or registration at a time later than the Duration of the Activity will not render the Customer eligible and it will not be possible to award the Gift to them. Crediting the €15 amount to the account before or after the end of the Duration of the Activity is not considered valid for awarding the Gift, even if the Customer became a Snappi customer during the Duration of the Activity.

RESTRICTIONS

1. It is clarified that the registration possibility provided through the Activity does not automatically make Customers Snappi customers. Customers accept that, if they do not meet Snappi’s General Transaction Terms & Conditions for registration as a new Snappi customer in accordance with the applicable regulatory framework and Snappi’s terms displayed in the Snappi app, they will not be able to complete registration in the digital app, or they may need to contact Snappi to provide additional documents. Snappi reserves the right to reject registration applications during Digital Onboarding if Snappi’s General Transaction Terms & Conditions for new customer registration are not met (as applicable from time to time), and also to reject any participation at any stage—even at the stage of awarding the Gift—if the Customer does not meet these Activity Terms in full, all of which are deemed essential. Customers must complete any process required by Snappi in the context of identity verification and the know-your-customer process, even after completing Digital Onboarding. Otherwise, Snappi reserves the right not to award or to cancel the Gift. Likewise, Snappi reserves the right, at its free and unfettered discretion, to accept or reject any Customer application to register as a customer for any reason (e.g., failure to successfully complete the identification and registration process under Snappi’s procedure, e.g., verification of details), or where unlawful or non-compliant use of the Gift or details is identified or suspected.
2. Both Snappi and Goody’s reserve the right to assess any Customer as non-eligible and not award the Gift for any reason falling within each party’s sphere of responsibility (e.g., pending information required for the successful completion of identification and registration under Snappi’s process, e.g., verification of details; pending information required to obtain membership status in the “Goody’s All Star Club” program, etc.), where unlawful or non-compliant use of the Snappi app is identified or suspected, or where the Customer does not comply with the Activity Terms and/or the Transaction Terms & Conditions of Snappi or Goody’s. The same applies in the event of force majeure affecting Snappi.
3. In any event, the organizing companies may offer alternative gifts of their choosing. In the event of force majeure, security reasons, or other circumstances beyond their control, they may decide and are entitled not to offer the Gift, in which case they will be released from any liability and will not be obliged to offer alternative gifts of any form or value.

TERMS FOR THE PROCESSING OF PERSONAL DATA

1. This section contains information regarding the collection of your personal data and their processing for the purposes of conducting the Activity so that the awarding of the Gift can be made possible. Please also refer to our Privacy Policy, which is posted on our website and applies supplementarily to these terms.
2. Snappi shall share with Goody’s only the mobile numbers submitted through the Campaign participation form, and only where Snappi has verified that the participant has successfully completed registration with Snappi using the same mobile number. Any matching of such numbers against Goody’s customer records to confirm that the participant also maintains an account in the “All Star Club” loyalty program shall be carried out exclusively by Goody’s. The transfer is carried out solely for the above verification purpose, through secure channels, and Goody’s takes appropriate technical and organizational security measures for their secure retention for the period required to complete the Activity. 
3. If you proceed to complete Snappi’s participation form, recipients of your data will only be Snappi’s authorized partners who assist in the implementation of the Activity (e.g., cloud hosting provider, marketing provider, social media manager, etc.) and who take appropriate technical and organizational security measures for their secure retention for the period required to complete the Activity. Your personal data will be processed exclusively for the purpose of performing and implementing the Activity and guiding you to obtain the Gift. The personal data of participating persons will not be transferred outside the European Economic Area. Snappi takes all appropriate technical and organizational measures, as defined in the applicable legislation, to ensure an appropriate level of protection for the participants’ personal data.
4. Snappi processes transaction data within the app and communication data it already holds for you as its customer for the purposes of: (1) verifying completion of Snappi’s participation form; (2) verifying the crediting of the amount to your bank account and compliance with these terms; and (3) informing and communicating in the context of the Activity (legal basis: performance of a contract).
5. Participants’ personal data will be retained as follows: (a) where participants access the Snappi app and successfully complete their registration as Snappi customers, their data will be retained based on the Privacy Policy they accepted when completing Digital Onboarding; (b) where Digital Onboarding does not, for any reason, take place before the end of the Duration of the Activity, Snappi will retain the interested persons’ data provided via submission of the participation form, in order to provide necessary updates regarding the actions required for their registration as Snappi customers, and in any event no later than 31/7/2026.
6. Snappi retains your transaction data in accordance with its Privacy Policy. Data related to your participation in the Activity and the awarding of the Gift are retained in accordance with the above Policy (for the entire duration of our contractual relationship and for at least 20 years from its termination).
7. The Data Controller for the personal data submitted through the dedicated participation form, as well as the data submitted for the opening of a new bank account, is Snappi.
8. Each Customer has the right of access, information, rectification, and objection to further processing of their personal data, as provided for in the GDPR (Regulation (EU) 2016/679 and Law 4624/2019), as well as the right to lodge a complaint with the competent supervisory authority (Hellenic Data Protection Authority: 1–3 Kifisias Ave., P.C. 115 23, Athens, tel.: +30 210 6475600, e-mail: contact@dpa.gr). For exercising their rights, each participating person may contact Snappi at: dpo@snappibank.com.
9. If you expressly consent to this, Snappi will send you news and updates based on your consent. You may freely withdraw your consent at any time for any of these purposes. If you choose to receive Snappi news and updates, we will retain the data you have provided for that purpose until you withdraw your consent. Your personal data will not be disclosed to third parties, and the Data Controller will again be Snappi. To withdraw your consent, you may contact Snappi by email at: dpo@snappibank.com.

OTHER TERMS

1. Snappi reserves the right to unilaterally amend these terms, shorten or extend the Duration of the Activity, or revoke it with prior announcement by any appropriate means; replace the Gift with others of equal value at its discretion; and generally amend any term of the Activity via announcement on https://www.snappibank.com/. If deemed more appropriate, Customers will be informed by Snappi via email, SMS or Viber message, or via channels of Snappi’s choosing. Snappi is released from any liability regarding the postponement or cancellation of the Activity and/or the draw, or the above amendments, which will apply as set out above; and, in any case, Snappi reserves the right as to whether or not to award the Gift to Beneficiarys, in the event that the crediting of the amount is completed before the postponement or cancellation of the Activity or before any amendment of these Activity Terms for any reason.
2. If a person wishes not to be awarded the Gift, despite meeting the requirements of these Terms, they may send a message to customer@snappibank.com with the subject: “Request to Withdraw from the Snappi x Goody’s All Star Club top up Activity”. In that case, their participation will not be taken into account.
3. Snappi is not liable in any manner for: (i) disruptions in the network, hardware and software of the participating person and/or malfunction of the app of any nature that may lead to limited, delayed or lost registration of participation or any other problem or damage.
4. Snappi reserves the right at any time to exclude any participating person who has submitted false or inaccurate registrations or personal information.
5. If any term is held invalid, such partial invalidity shall not render the entire Terms invalid.
6. The Activity Terms, as applicable from time to time, are governed by Greek law. Any dispute that may arise regarding the interpretation or application of the above terms shall fall under the concurrent jurisdiction of the Courts of Athens (Central Seat) together with any other competent courts as applicable under the law.