PROMOTIONAL CAMPAIGN TERMS & CONDITIONS
“Snappi BANK S.A.” (7A Krystalli Street, Ioannina, Tax Registration No.: 801858330, hereinafter “Snappi”), in the context of promoting its products and services, organizes the promotional campaign “Boosted Cashback 10%” as described below (the “Campaign”), in cooperation with the following partner companies:
- AB – ALPHA – VITA VASSILOPOULOS SINGLE MEMBER S.A.
- VODAFONE – VODAFONE PANAFON HELLENIC TELECOMMUNICATIONS COMPANY S.A.
- SHELL – CORAL SOCIÉTÉ ANONYME OF PETROLEUM AND CHEMICAL PRODUCTS
(hereinafter collectively the “Partner Companies”),
which is addressed to all Snappi customers (the “Customers”), in accordance with the following terms. Before participating in the Campaign, please read these Terms of Participation carefully (the “Campaign Terms”), which are also posted on the website of Snappi: https://www.snappibank.com/. If you do not accept the Campaign Terms, you should not participate in the Campaign.
ELIGIBILITY AND CONDITIONS OF PARTICIPATION
- The right to participate in the Campaign is granted to persons who cumulatively meet the following criteria and complete the following steps within the Campaign Duration (see also Clause C.1 below) (the “Eligible Participants”):
- they are natural persons and have reached 18 years of age;
- they are tax residents of Greece and have full legal capacity;
- they are already or become Snappi customers (i.e. open a bank account) within the Campaign Duration, namely they successfully and fully complete their registration (Digital Onboarding) in the Snappi application, which includes verification of the prospective customers’ details and fulfilment of all conditions set out in Snappi’s Terms and Conditions of Transactions. If, for any reason, verification of the applicant’s details is requested by Snappi, registration shall be deemed completed only where the user has successfully completed all required and/or additional identification and verification steps that may be requested by Snappi;
- within the Campaign Duration, they carry out purchases using any snappi debit card at one or more of the following partner companies within the snappi network:
- at the physical stores, app and/or website of AB supermarkets
- through the Vodafone app
- at any station within the Shell station network.
- Participation in the Campaign presupposes and entails unconditional acceptance of all these terms, even if amended in the future as provided below, as well as of the Privacy Policy and Terms of Use of the website of Snappi: https://www.snappibank.com.
- Any participation that does not comply with these terms shall be deemed invalid.
DESCRIPTION OF THE CAMPAIGN & GIFT
- Each Customer who carries out purchases during the Campaign Duration at any of the Partner Companies shall be entitled to receive in their account a credit equal to ten percent (10%) of the total value of such purchases (the “Gift”), up to a maximum credit amount of twenty euros (€20), i.e. for purchases of up to two hundred euros (€200) in total. For example, if a Customer spends €100 at AB, €50 at Shell and €50 at Vodafone within the relevant period (total: €200), they will receive cashback of a total value of €20 in their account. If they spend less, e.g. €120 in total with the three Partner Companies, they will receive a credit of €12.
- Within five (5) days from the end of the Campaign Duration, Snappi will credit the amount corresponding to 10% of the Customer’s total purchases made during the Campaign Duration (up to a maximum of €20) to a bank account held by the Eligible Participant with Snappi. The Eligible Participant may use the Gift at any time, in any transaction of their choice, subject always to Snappi’s Terms and Conditions of Transactions.
- Snappi reserves the right to amend the Gift allocation process, informing Customers in a timely manner through amendment of these Terms or by message (email, SMS, Viber).
- If a Customer requires any further clarification, they may contact Snappi regarding issues related to their participation in the Campaign, registration in the Snappi application (Digital Onboarding), use thereof and the granting of the Gift, as follows:
By email: customer@snappibank.com
By telephone: +30 210 483 8000
DURATION
- Participation in the Campaign is possible from 23 March 2026 (00:01 Greece time) until 11 April 2026 (23:59 Greece time) (the “Campaign Duration”). Snappi reserves the right, but not the obligation, to amend the Campaign Duration, subject to prior appropriate notice to Customers through announcements on its channels/media.
- Purchases made using a snappi debit card before the start or after the expiry of the Campaign Duration shall not be taken into account for the calculation and granting of the Gift.
RESTRICTIONS
- It is clarified that the possibility of registration through the Campaign does not automatically render Customers customers of Snappi. Customers accept that, if they do not satisfy the General Terms and Conditions of Transactions for their registration as new customers of Snappi in accordance with the applicable regulatory framework and Snappi’s terms displayed in the Snappi application, they will not be able to complete their registration in the digital application, or they may be required to contact Snappi and provide additional documents. Snappi reserves the right to reject registration applications during Digital Onboarding if the General Terms and Conditions of Transactions applicable to the registration of new customers are not met, as in force from time to time, and also to reject any participation at any stage — including at the stage of granting the Gift — if the Customer does not fully comply with the Campaign Terms, all of which are deemed material. Customers are required to complete any process required by Snappi in the context of verifying their details and the know-your-customer process, even after completion of the Digital Onboarding. Otherwise, Snappi reserves the right not to grant or to cancel the Gift. Likewise, Snappi reserves the right, at its sole and absolute discretion, to accept or reject any Customer’s application for registration as a customer for any reason whatsoever (e.g. if they do not successfully complete the identification and registration process in accordance with Snappi’s procedure, such as verification of details, or if unlawful or non-contractual use of the Gift or of data is detected or suspected).
- Snappi reserves the right to determine that any Customer is not an Eligible Participant and not to grant the Gift for any reason (e.g. if information required for the successful completion of the identification and registration process remains outstanding, if unlawful or non-contractual use of the Snappi application is detected or suspected, or if the Customer does not comply with the Campaign Terms and/or Snappi’s Terms and Conditions of Transactions). The same shall apply in the event of force majeure affecting Snappi.
- In any case, Snappi shall be entitled to offer alternative gifts selected by Snappi itself. In the event of force majeure, security reasons or other circumstances beyond Snappi’s control, Snappi may and shall be entitled not to offer the Gift, in which case it shall be released from any liability and shall not be obliged to offer alternative gifts of any kind or value.
PERSONAL DATA PROCESSING TERMS
- This section contains information regarding the collection of your personal data and their processing for the purposes of conducting the Campaign in order to facilitate the granting of the Gift. Please also refer to Snappi’s Privacy Policy posted on its website, which applies additionally to these terms.
- Recipients of your data shall only be Snappi’s authorized partners assisting in the implementation of the Campaign (e.g. cloud hosting provider, marketing provider, social media manager, etc.). Your personal data will be processed exclusively for the purpose of execution and implementation of the Campaign and to guide you in obtaining the Gift. The personal data of participants will not be transferred outside the European Economic Area. Snappi takes all appropriate technical and organizational measures, as required by applicable law, in order to ensure an appropriate level of protection for participants’ personal data.
- Snappi processes transaction data within the application and contact details it already holds about you as its customer for the purposes of: (1) verifying completion of the participation requirements of the Campaign; (2) verifying the crediting of the amount to your bank account and compliance with these terms; and (3) providing information and communication in the context of the Campaign (Legal basis for processing: performance of a contract).
- The personal data of participating persons, in the event that participants gain access to the Snappi application and successfully complete their registration as Snappi customers, shall be retained in accordance with the Privacy Policy, which they will have accepted upon completion of Digital Onboarding.
- Snappi retains your transaction data in accordance with its Privacy Policy. Data related to your participation in the Campaign and the granting of the Gift are retained in accordance with that Policy.
- For the purposes of implementation of this Campaign, Snappi is the data controller of the personal data submitted through the participation process, as well as of the data submitted for the creation of a new bank account.
- Each Customer has the right of access, information, rectification and objection to the further processing of their personal data, as provided under the General Data Protection Regulation (Regulation (EU) 2016/679 and Law 4624/2019), as well as the right to lodge a complaint with the competent supervisory authority (Hellenic Data Protection Authority: www.dpa.gr). In order to exercise their rights, each participating person may contact Snappi at: dpo@snappibank.com.
- Provided that you expressly consent thereto, Snappi will send you news and updates based on your consent. You may freely withdraw your consent at any time in relation to processing for any of these purposes. If you choose to receive news and updates from Snappi, Snappi will retain the data you have provided for this purpose until withdrawal of your consent. To withdraw your consent, you may contact Snappi by email at dpo@snappibank.com.
MISCELLANEOUS TERMS
- Snappi reserves the right to unilaterally amend these terms, shorten or extend the duration of the Campaign or revoke it by prior announcement through any appropriate means, replace the Gift with others of equal value at its discretion, and generally amend any term of the Campaign by announcement via the website of Snappi. Where deemed more appropriate, Customers will be informed by Snappi through email, SMS or Viber message, or through channels of its choice. Snappi shall be released from any liability in relation to the postponement or cancellation of the Campaign and/or the above amendments thereto, which shall apply as set out above, and in any event reserves the right as to whether or not to grant the Gift to Eligible Participants.
- If any person wishes not to receive the Gift, despite fulfilling the conditions of these Terms, they may send a message to customer@snappibank.com with the subject line: “Request for Withdrawal from the Snappi Boosted Cashback 10% Campaign”. In such case, their participation will be cancelled and their personal data will be deleted.
- Snappi bears no liability in the event of incorrect or incomplete details entered by participants or in the event that any participant does not satisfy the requirements for joining the Snappi application in order to become a Snappi customer in accordance with the Digital Onboarding terms and conditions.
- Snappi shall not be liable in any way for any network, hardware or software disruption of the participant and/or any malfunction of the application of any kind that may result in limited, delayed or lost participation or in any other issue or damage.
- Snappi reserves the right at any time to exclude any participant who has submitted false or inaccurate entries or personal data.
- If any provision is held invalid, such partial invalidity shall not affect the validity of the Campaign Terms as a whole.
- The Campaign Terms, as in force from time to time, shall be governed by Greek law. Any dispute arising in relation to the interpretation or application of these terms shall fall within the jurisdiction of the Courts of Athens, in addition to any other courts competent under applicable law.
