TERMS & CONDITIONS OF THE ACTIVITY

“Snappi BANK S.A.” (7A Krystalli Street, Ioannina, Tax Identification Number: 801858330, hereinafter “Snappi”), in the context of promoting its products and services, organises in cooperation with Vodafone (1-3 Tzavella Street, Chalandri, Tax Identification Number: 094349850) (“Vodafone”) the promotional campaign described below (the “Campaign”), addressed to existing and new Subscribers of the Vodafone CU prepaid mobile telephony package (“Subscribers” and “Vodafone CU”, respectively), in accordance with the following terms. Before participating in the Campaign, please read carefully these Terms of Participation (the “Campaign Terms”), which are also posted on the website https://www.snappibank.com/en/vodafone-cu/. If you do not accept the Campaign Terms, you should not participate in the Campaign.

A. ELIGIBILITY AND CONDITIONS OF PARTICIPATION

1. The persons who cumulatively meet the following criteria and complete the following steps are eligible to participate in the Campaign (the “Beneficiaries”):
   • they have reached the age of 18;
   • they are tax residents of Greece and have full legal capacity;
   • they are Vodafone CU Subscribers;
   • they access the specially designed section within the Vodafone CU application for the Campaign and request to receive the unique code (the “Code”);
   • they register in the CU participation form available at the link https://www.snappibank.com/en/vodafone-cu/ by completing their personal details (full name, mobile number and email) and the Code;
   • they download the Snappi application;
   • they successfully complete registration in the Snappi application (i.e. they successfully complete the Digital Onboarding process, which includes verification of the prospective customers’ details and fulfilment by them of all conditions set out in Snappi’s General Transaction Terms and Conditions) within five (5) days (see also term C.1) or within the time periods notified from time to time;
   • within five (5) days from submission of the participation form and, in any event, within the Campaign Period, they make at least three (3) transactions, online or via POS, each having a value of at least five euros (€5), at any business, using their Snappi Mastercard debit card, either physical or digital, as payment method.
2. It is clarified that persons who do not meet the above criteria or who meet, alternatively, any of the following criteria are not eligible to participate in the Campaign and do not constitute Beneficiaries:
   • they are already Snappi customers, i.e. they have obtained, up to and including the date and time of their registration, any product or service of Snappi (with the exception of the Youth Pass) (i.e. they have completed their registration / Digital Onboarding);
   • they have started the Digital Onboarding process without completing any step thereof, as specified in Snappi’s General Transaction Terms and Conditions (e.g. they have not provided a supporting document). Where a person has obtained the Youth Pass through Snappi, they must complete the full Digital Onboarding process, by duly verifying their details, as described above and in accordance with Snappi’s General Transaction Terms and Conditions, in order to become a Beneficiary;
   • they are unable to complete their registration because they do not meet Snappi’s General Transaction Terms and Conditions;
   • they do not complete their registration with Snappi within the applicable time limit (see term C.1);
   • they have not completed Snappi’s participation form before completing Digital Onboarding and/or making their purchases;
   • they make fewer transactions than those indicated in term 1.8 above, or transactions of a lower value than that provided above, within the Campaign Period;
   • they make transactions with a Snappi debit card before or after the Campaign Period;
   • they make other types of transactions, other than those referred to under term 1.8 above (e.g. top-up, transfer to a third party);
   • they have already participated in the Campaign;
   • they have completed their details in another participation form for a parallel promotional campaign before completing the present participation form and the steps in accordance with these terms (e.g. the “AB PLUS”, “Public”, “Goody’s”, “Everest”, “Welcome Offer”, OASA, “Free Now”, “Skyexpress”, “Domino’s” campaigns). In such case, the Subscriber may be entitled to the gift of the parallel promotional campaign in which they have completed their details, provided, that is, that the terms of that campaign are fulfilled.
3. The Participant must provide in the participation form the same email address as the one they will use to open their bank account with Snappi; otherwise, it will not be possible to identify them for the purpose of granting the Gift.
4. Participation in the Campaign presupposes and entails the unconditional acceptance of all these terms, even if they are amended in the future, as set out below, as well as of the Privacy Policy and Terms of Use of the website https://www.snappibank.com.
5. Each person is entitled to receive the Gift only once.
6. Any participation that does not comply with these terms shall be deemed invalid.

B. DESCRIPTION OF THE PROMOTION & GIFT

1. Each Beneficiary, namely each Subscriber who meets the criteria of term A above, will receive the amount of twenty euros (€20) (the “Gift”) in the account they will acquire in the Snappi application (wallet), within ten (10) business days from the cumulative completion of: (a) their registration with Snappi and (b) the transactions in accordance with term A.1.8 above. The Beneficiary may use the Gift in any transaction at their free discretion, provided that Snappi’s General Transaction Terms and Conditions are met.
2. In order to obtain the Gift, the Subscriber must follow the instructions notified to them when receiving the Code. Specifically, by following the instructions displayed in the specially designed section within the Vodafone CU application, the Subscriber may be redirected to a specially designed Snappi webpage where they will be asked to complete the CU participation form with their personal details (full name, telephone number, email, Code) in order to receive further instructions to download the Snappi application from the App Store or Google Play and complete their registration.
3. Before proceeding with the registration steps, the Subscriber must accept these Campaign Terms, which will be available on the website. Non-acceptance of the Terms will not allow the Subscriber to proceed with registration and, consequently, to participate in the Campaign.
4. The Subscriber must complete their registration, i.e. open their bank account as a Snappi customer, and make their transactions within five (5) days from completion of the CU participation form or within the time period notified from time to time, and in any event within the Campaign Period defined in term C.1 below; otherwise, they shall not constitute a Beneficiary of the Gift.
5. Snappi reserves the right to modify the activation mechanism and the Code redemption procedure, by informing Subscribers in a timely manner through an amendment of these Terms or through a message (email, SMS, Viber) to be sent by Vodafone.
6. Each Subscriber may receive only one Code, which is personal, non-transferable and addressed individually to the relevant Subscriber. Sharing or use of the Code by a third party is prohibited. The Parties bear no liability for unauthorised use of the Code by third parties.
7. If the Subscriber needs further clarifications, they should contact:

• Vodafone, regarding issues, requests and any complaints related to the receipt and use of the Code, by telephone at 13830.
• Snappi, exclusively for issues related to the manner of their participation in the Campaign, their registration in the CU participation form and/or their registration in the Snappi application (Digital Onboarding), at the following contact details: email: customer@snappibank.com and telephone: 210 483 8000.

8. In the event of loss of the Code by Subscribers in any manner whatsoever, Snappi shall bear no liability to replace, cancel, reissue or otherwise remedy such loss, and no claim may be raised against Snappi by Subscribers on that ground.
9. It is clarified that a Subscriber who registers with Snappi without having previously registered in the CU participation form is not entitled to the Gift, even if they have received a Code. Furthermore, a Subscriber who registers using an invalid Code may complete their registration with Snappi, but is not entitled to the Gift.
10. It is clarified that, in parallel with this Campaign, other promotional campaigns of Snappi are also taking place in cooperation with third-party partners (indicatively AB, Goody’s, Everest, Public, Free Now, Sky Express, OASA, Welcome offers, Domino’s) (“parallel promotional campaigns”). If a person attempts to register simultaneously in a parallel promotional campaign and in this Campaign, on the same calendar day or at a later time, participation in this Campaign will not be technically feasible - i.e. they will be entitled to receive exclusively the Gift of the parallel promotional campaign and will not receive the Gift of this Campaign. If, notwithstanding the above technical restrictions, it becomes possible for a Participant to register in two of the above campaigns at different times/dates, they will be entitled exclusively to the gift corresponding to the promotional campaign in which they declared participation earlier in time, while the later gift will not be awarded. In any event, each Subscriber is entitled to only one (1) gift in total from the promotional campaigns conducted during the same time period.

C. PERIOD

1. Subscribers who receive a Code may participate in the Campaign by submitting their registration in the CU participation form during the period from 05.05.2026 (00:01 Greek time) until 12.2026 (23:59 Greek time) (the “Campaign Period”). It is reminded that, in order to obtain the Gift, Subscribers must complete, within five (5) days from submission of the CU participation form and in any event within the Campaign Period, both their registration in the Snappi application, including the Digital Onboarding process, and the required transactions in accordance with term A.1.8 above.
2. Snappi reserves the right, without being under any relevant obligation, to amend the Campaign Period, following prior appropriate notification of Subscribers through an announcement on its own and/or Vodafone’s channels or media.
3. Downloading the application, submitting the CU participation form, completing registration in the Snappi application and/or making the required transactions before or after the Campaign Period or, as applicable, after expiry of the five (5)-day deadline from submission of the CU participation form, does not render the Subscriber a Beneficiary and does not establish any right to receive the Gift. A Code which has been sent to a Subscriber and has not been activated in accordance with these Terms by the expiry of the applicable Campaign Period shall be deactivated and may not be used for the award of the Gift.

D. RESTRICTIONS

1. It is clarified that the registration possibility provided through the Campaign does not automatically render Subscribers customers of Snappi. Subscribers accept that, if they do not meet the General Transaction Terms and Conditions for their registration as new Snappi customers in accordance with the applicable regulatory framework and Snappi’s terms displayed in the Snappi application, they will not be able to complete their registration in the digital application or they may be required to contact Snappi in order to provide any additional documents. Snappi reserves the right to reject registration applications during Digital Onboarding, if the General Transaction Terms and Conditions it has set for the registration of a new customer are not met, and also to reject any participation at any stage - even at the stage of awarding the Gift - if the Subscriber does not meet the Campaign Terms in their entirety, all of which are deemed material.
2. Correspondingly, Snappi reserves the right, at its free and sole discretion, to accept or reject any Subscriber’s application for registration as a customer for any reason (e.g. if they do not successfully complete the verification and registration procedure in accordance with Snappi’s process, such as verification of details), or if unlawful or non-contractual use of a Code or details is identified or suspected. The receipt of a Code by a Subscriber from Vodafone and/or its use by the Subscriber does not entail acceptance of that person as a Beneficiary of the Campaign or as a Snappi customer.
3. In the event of unavailability of the Gift, Snappi is entitled to offer alternative gifts selected by Snappi itself. In the event of force majeure, security reasons or other circumstances beyond Snappi’s control, Snappi may and is entitled NOT to offer the Gift, in which case it shall be released from any liability and shall not be obliged to offer alternative gifts of any form or value.

E. PERSONAL DATA PROCESSING TERMS

1. This section contains information regarding the collection of your personal data and their processing for the purposes of conducting the Campaign. Please also refer to the Privacy Policy, which is posted on our website and applies supplementarily to these terms.
2. Recipients of your data will only be Snappi’s authorised partners who assist in the implementation of the Campaign (e.g. cloud hosting provider, marketing provider, social media manager, etc.). The processing of your personal data will take place exclusively for the purpose of performing and implementing the Campaign and guiding you in order to obtain the Gift. The personal data of participating persons will not be transferred outside the European Economic Area. Snappi takes all appropriate technical and organisational measures, as defined in the applicable legislation, in order to ensure an appropriate level of protection for the personal data of participants.
3. Snappi processes the data you have provided when submitting the CU participation form for the purposes of: 1. guiding you for your participation in the Campaign and for acquiring and registerinag in the Snappi application; 2. verifying the eligibility of your transactions for fulfilment of the conditions for participation in the Campaign and award of the Gift; and 3. providing updates and communications in the context of the Campaign (legal basis of processing: performance of a contract).
4. Snappi processes the data submitted directly by Subscribers through the dedicated website created for the purposes of the Campaign exclusively for the above purposes and does not share them with third parties, subject to term E.2 above. It is clarified that Vodafone does not send personal data of its Subscribers to Snappi and Snappi does not share personal data of the persons who proceed with their registration in the Snappi application with Vodafone.
5. The personal data of participating persons will be retained as follows: (a) where participants acquire access to the Snappi application and successfully complete their registration as Snappi customers, their data will be retained on the basis of the Privacy and Personal Data Protection Policy (Privacy Policy) which they will have accepted upon completing Digital Onboarding; (b) where participants do not successfully complete their registration as customers, their data will be deleted after expiry of the Campaign Period. If, for any reason, completion of Digital Onboarding is not possible before expiry of the Campaign Period, Snappi will retain the Subscribers’ data provided through submission of the CU participation form in order to provide the required updates regarding the actions necessary for the registration of Subscribers as Snappi customers, and in any event no later than 31/12/2027.
6. The controller of the personal data of participants is Snappi, and it processes only data relating to the details you have disclosed to Snappi through the CU participation form.
7. Each Subscriber has the right of access, information, rectification and objection to further processing of their personal data, as provided for in the General Data Protection Regulation (Regulation (EU) 2016/679 and Law 4624/2019), as well as the right to lodge a complaint with the Hellenic Data Protection Authority: www.dpa.gr. For the exercise of their rights, each participating person may contact Snappi at the contact details dpo@snappibank.com.
8. If you expressly consent to this, Snappi will send you news and updates on the basis of your consent. You may freely withdraw your consent at any time with respect to processing for any of these purposes. If you choose to receive news and updates from Snappi, we will retain the data you have provided to us through the CU participation form for the purpose of sending Snappi news and updates until withdrawal of your consent. Your personal data will not be disclosed to third parties, and Snappi will again be the controller. To withdraw your consent, you may contact Snappi by email at dpo@snappibank.com.

F. MISCELLANEOUS TERMS

1. Snappi reserves its right to unilaterally amend these terms, shorten or extend the duration of the Campaign or revoke it by prior announcement by any appropriate means, replace the Gift with others of equal value at its discretion, and generally amend any term of the Campaign by announcement through the website https://www.snappibank.com/. If deemed more appropriate, Subscribers will also be informed by Vodafone, through messages, emails, SMS or Viber, or through channels selected by Vodafone. Snappi shall be released from any liability in relation to the postponement or cancellation of the Campaign or the above amendments thereto, which shall apply as set out above, and, in any event, Snappi reserves its position as to whether or not the Gift will be awarded to Beneficiaries if their registration is completed before the postponement or cancellation of the Campaign or before any amendment of these Campaign Terms for any reason.
2. If any person wishes to withdraw their participation in the Campaign, they may send a message to customer@snappibank.com with the subject “Request to Withdraw from the Snappi x Vodafone CU Campaign”. In such case, their participation will be cancelled and their personal data will be deleted.
3. Snappi bears no liability in the event of incorrect registration or incomplete details by participants or in the event that any of the participants does not meet the requirements to join the Snappi application in order to become a Snappi customer in accordance with the Digital Onboarding terms and conditions.
4. Snappi is not liable in any manner whatsoever for (i) disruptions in the network, hardware and software of the participating person and/or for malfunction of the application of any nature that may lead to limited, delayed or lost registration of participation or to any other problem or damage.
5. Snappi reserves the right at any time to exclude any participating person who has submitted false or inaccurate entries or personal information.
6. If any term is deemed invalid, such partial invalidity shall not entail the invalidity of the Campaign Terms as a whole.
7. The Campaign Terms, as applicable from time to time, are governed by Greek law. For any dispute that may arise in relation to the interpretation or application of the above terms, the courts of Athens (central seat) shall have concurrent jurisdiction with any other courts competent under the law, as applicable.