Snappi, Greece’s first neobank licensed by the European Central Bank (ECB), today launched a completely redesigned version of its mobile app, introducing an immersive design, an on-device AI assistant, OCR scanning, universal search, and even interactive games.

The new release represents a major step in Snappi’s mission to create one of the most intuitive and engaging digital banking experiences in Europe, combining advanced technology with human-centered design.

“In an environment where speed, simplicity, and seamless interactions define financial services, digital banking is rapidly reshaping customer expectations and setting new standards for user experience.

Snappi responds to this shift with a modern digital banking proposition designed around real, everyday needs. By prioritising usability, simplicity, and personalisation, it redefines how users engage with their financial services.

The newly redesigned application brings this philosophy to life, marking a significant step forward in Snappi’s ambition to deliver one of Europe’s most intuitive and human-centric digital banking experiences.

Leveraging technology in a meaningful and purposeful way, Snappi creates value at every interaction point, aligning with the global trends shaping the future of banking. This approach lies at the core of its identity and underpins its long-term commitment to continuous innovation and evolution”, said Christos Megalou, Chairman of Snappi’s Board.

“User experience sits at the heart of Snappi’s business strategy, which is why we continue to invest heavily in it,” said Gabriella Kindert, CEO of Snappi. “Banking today must go beyond functionality — it should feel effortless, intuitive, and even delightful. At Snappi, our goal is to create a ‘wow’ experience with every interaction, where service is seamless and customers feel truly understood.”

The new app introduces eight major feature upgrades, starting with a complete visual redesign. Users will experience new typography, icons, animations, and an Orb-based welcome screen, alongside customizable light, dark, and system themes.

The improved interface also introduces smarter and more personalised navigation, including gesture-based controls, adaptive layouts, and enhanced analytics that help users better understand their spending patterns.

A key innovation is the Snappi AI Assistant, an on-device conversational tool that allows users to send money, pay bills, understand financial terms, navigate the app, and access features simply through natural interaction.

The app also introduces OCR scanning, allowing users to point their phone camera at a utility bill to instantly capture payment information or scan cards to automatically fill in details for top-ups — removing the need for manual data entry.

A new universal search bar enables users to instantly access any function within the app, from payments and features to quizzes and games.

Other new features include QR-based bill splitting and instant IBAN sharing via link or QR code, making it easier than ever to manage shared expenses with friends or family.

To make everyday banking more engaging, Snappi has also introduced built-in arcade games, financial quizzes, and gamified challenges, bringing a playful dimension to the banking experience.

Finally, the new version includes significant performance improvements, including dedicated optimisation for older devices to ensure faster transactions and smoother navigation across the app.

“From the very beginning, Snappi has been built around customer needs and feedback,” added Kindert. “Through focus groups, customer feedback, and direct engagement with our users, we’ve learned how people truly interact with banking apps in their daily lives. Banking today is part of everyday digital behaviour — people search, explore, analyse, and even play within apps. This new version is our response to what the market has told us.”

“Snappi, the banking child that grows, evolves, and learns from every mistake and every user, is gaining a personalized experience, a lot more technology, and new products. Today is a starting point. Since September, we have launched one new product every month. Now we are launching an experience that will continuously evolve. We are not sure whether it will ever be perfect… But it will always be Snappi” added Thanasis Navrozoglou, Vice Chairman of Snappi’s Board.

With the launch of the redesigned app, Snappi continues to push the boundaries of human-centered digital banking, blending advanced technology, intuitive design, and everyday usefulness into one seamless experience.