Terms & Conditions – Win 2 Tickets to GBL Basketball Games

Snappi Bank S.A., based in Ioannina, 7A Krystallis Street, Postal Code 45444, Greece (hereinafter referred to as " Snappi"), is organizing a promotional campaign – contest (hereinafter referred to as the "Contest / Promotion") with title "Win 2 Tickets to Basket League (GBL) Games," which will be conducted through a special landing page on the website www.snappibank.com.

As part of the Contest, a draw will be held each week to select one (1) winner, who will win 2 tickets to the Basket League (GBL) game of their choice at the time of entry.

The available matches for each week will be displayed on the entry form in a drop-down menu, from which participants can select the match for which they wish to enter the draw.

A. Eligibility & Participation Requirements

1. Eligible participants (“Participant”) must cumulatively meet the following criteria:
    1.1. Be at least 18 years old.
    1.2. Be tax residents of Greece and have full legal capacity.
    1.3. Be already registered customers of Snappi, having successfully completed the Digital Onboarding process within the Snappi app and maintaining an active account throughout the duration of the Promotion.
    1.4. Access the dedicated Snappi landing page for the Promotion.
    1.5. Complete the participation form available at www.snappibank.com, providing their personal details (full name, mobile phone number, and email address).
    1.6. Select, via a drop-down menu, the GBL basketball game they wish to enter the draw for.
    1.7. Ensure that the email address provided in the participation form matches the email linked to their active Snappi account.
2. The following individuals are not eligible to participate in the Promotion:
    2.1. Persons who have not completed their registration within the Snappi app or have deactivated their Snappi account.
    2.2. Persons who have not accurately or fully completed the participation form.
    2.3. Persons who have provided false or misleading information, or who have used an email address different from the one associated with their Snappi account.
    2.4. Persons who have submitted more than one (1) entry within the same week.
3. Participation in the Promotion implies the unconditional acceptance of all present Terms & Conditions, including any future amendments, as well as Snappi’s Privacy Policy and Website Terms of Use, both available at www.snappibank.com.
4. Each Participant is entitled to one (1) entry per week during the Promotion period.
5. Any entry that does not comply with these Terms shall be considered invalid.

B. Description of the Promotion & Prize

1. Snappi organizes this promotional activity (“Promotion”), in which one (1) Beneficiary will be selected each week through a random draw to win two (2) tickets to the GBL basketball game they chose during registration (“Prize”).
2. To participate, the Participant must visit Snappi’s dedicated landing page, complete the participation form with their personal details (full name, mobile phone number, email address), and select the desired GBL basketball game through the drop-down menu.
3. The email address entered in the participation form must match the email linked to the Participant’s active Snappi account. Otherwise, the entry will be considered invalid.
4. Each week, a draw will take place among all valid entries submitted for that week’s games. One (1) winner will be selected per draw, and no alternate winners will be chosen.
5. The winner will be notified via email at the address provided during participation, receiving instructions for prize collection.
6. If the winner does not respond within two (2) days of receiving the notification email, they permanently forfeit their right to the Prize, which will not be re-awarded or replaced.
7. The winner may invite any third party (friend, relative, fan) to redeem the second ticket that is part of the Prize. It is clarified that in order to receive the Prize and issue the tickets, the winner must provide Snappi with the names and social security numbers of the persons who will attend the match. The winner declares that they have permission to disclose the third party's details to Snappi and acknowledges that Snappi bears no responsibility for the processing of third party data provided in the context of this Promotion without prior permission.
8. The Prize is personal and cannot be exchanged for cash or other goods. Tickets will be issued by Snappi on behalf of the winner and their third guest and will be sent to the winner's email address.
9. The winner shall indemnify Snappi against any third-party claims arising directly or indirectly from the disclosure of third-party data without prior permission and/or the (non-)receipt and (non-)use of tickets by third parties.
10. Snappi reserves the right to amend the participation mechanism or process, extend or shorten the duration of the Promotion, or cancel any part of it, with prior notice to Participants via its website or through electronic communication (email, SMS, Viber).
11. For any clarification regarding participation or prize collection, Participants may contact Snappi at:
     - Email: customer@snappibank.com
     - Phone: +30 210 483 8000
12. Snappi bears no responsibility in the event of invalid or erroneous entries (e.g., incomplete information or multiple submissions).

C. Duration

1. The Promotion will run from October 15, 2025 (10:00 a.m. Greece time) to April 26, 2026 (11:59 p.m. Greece time) (“Promotion Period”). Weekly draws will take place among valid entries submitted within each corresponding week.
2. Participants may submit their entry at any time during the Promotion Period, once for every week of the Promotion, according to Snappi's specific announcements, selecting the GBL basketball game they wish to enter for that specific week.
3. Snappi reserves the right, but not the obligation, to extend, shorten, or modify the Promotion Period, by publishing an announcement on its official website or digital channels.

D. Limitations

1. Participating in the Promotion does not automatically guarantee that the Participant will be selected as a Beneficiary. Participants acknowledge that, if they fail to meet the participation requirements described in these Terms, Snappi may reject or cancel their participation at any stage of the Promotion, even after the draw has taken place.
2. Snappi reserves the right, at its sole and absolute discretion, to accept or reject any participation in cases where it identifies or reasonably suspects:
    2.1. any unlawful or improper use of the participation form or contact details,
    2.2. the use of an email address different from the one linked to the Participant’s Snappi account, or
    2.3. multiple or repeated submissions by the same individual in the same week.
3. Participation shall be deemed automatically invalid if the Participant does not meet all essential conditions of the Promotion, or if any of the submitted information is found to be false, incomplete, or inaccurate.
4. In cases of force majeure, security reasons, technical issues, or other circumstances beyond Snappi’s control (such as network interruptions, technical failures, or delays in the organization of games), Snappi may suspend, modify, or cancel the Promotion without bearing any responsibility for the non-completion or non-delivery of the Prize.
5. In such cases, Snappi shall be released from any liability towards Participants or third parties for any direct or indirect loss or damage resulting from the suspension or cancellation of the Promotion.

E. Personal Data Processing Terms

1. This section provides information on the collection and processing of your personal data for the purposes of conducting the Promotion. Please also refer to Snappi’s Privacy Policy, available on its website, which applies in addition to these Terms.
2. Your data will be processed exclusively for the purposes of:
    2.1. executing and managing the Promotion (collection of entries, organization of weekly draws, email verification, selection of winners, and
    2.2. communicating with you regarding your participation and informing/guiding you on how to receive the Gift. Legal basis for processing: performance of a contract/taking steps at your request prior to entering into a contract.

Snappi processes the data you submit directly through the special website set up for the Action solely for the above purposes and does not share it with third parties, subject to the terms of E.2 and E.3

3. The recipients of your data will only be Snappi's authorized partners who assist in the implementation of the Campaign (e.g., cloud hosting provider, marketing provider, social media manager, lottery/random selection tool, etc.).
4. Snappi will share the necessary information for issuing tickets (names and social security numbers) of the winner and the invited third party with GBL for the purpose of implementing this Promotion and awarding the Prize.
5. Personal data will not be transferred outside the European Economic Area (EEA). Snappi takes appropriate technical and organizational measures, as required by law, to ensure a suitable level of data protection.
6. Data retention:
   • The data of the winners and third parties who will benefit from the Gift upon invitation by the winner will be kept for as long as necessary for the delivery/redemption of the Gift and to cover any legal/tax obligations of Snappi.
   • The data of non-winners will be deleted within 90 days of the completion of the last weekly draw of the Promotion.
   • If you have given your explicit consent to receive marketing communications, your contact details will be retained until you withdraw your consent (see clause E.8).
   • Snappi is the Data Controller and processes only the data submitted via the participation form for this Promotion.
   • Participants have the right to access, rectify, erase, restrict, or object to processing, as well as the right to data portability and to lodge a complaint with the Hellenic Data Protection Authority (1-3 Kifisias Ave., Athens, tel. +30 210 6475600, email: contact@dpa.gr). To exercise these rights, contact Snappi at dpo@snappibank.com
   • Marketing communication: If you expressly consent, Snappi will send you news and updates. You can freely withdraw your consent at any time. If you choose to receive news/updates, we will retain the data you submitted via the participation form until you withdraw your consent. Your data will not be disclosed to third parties for these purposes, and Snappi remains the Data Controller. To withdraw your consent: dpo@snappibank.com.

F. Miscellaneous Terms

1. Snappi reserves the right to unilaterally amend these Terms, extend or shorten the Promotion Period, or cancel the Promotion by publishing an announcement via any appropriate means, including its website (www.snappibank.com). Snappi bears no responsibility for any postponement, cancellation, or amendment.
2. Participants may withdraw their participation at any time by emailing customer@snappibank.com, with the subject line: “Request for Withdrawal from Snappi x GBL Promotion.” In such cases, their participation will be cancelled, and their personal data deleted.
3. Snappi bears no responsibility for errors or omissions in the data submitted by Participants, nor for cases in which Participants fail to meet the eligibility requirements.
4. Snappi shall not be liable for (i) network, hardware, or software malfunctions of any kind, or (ii) any app malfunction that could result in delayed, lost, or incomplete entries, or any other issue or damage.
5. Snappi reserves the right to disqualify any Participant who has submitted false, inaccurate, or misleading information.
6. If any clause of these Terms is deemed invalid, such invalidity shall not affect the validity of the remaining clauses.
7. These Terms are governed by Greek law. Any dispute arising from their interpretation or application shall be subject to the jurisdiction of the Courts of Athens (Central Headquarters), Greece, with concurrent jurisdiction of the other competent courts, as applicable.