TERMS & CONDITIONS OF THE ACTIVITY
“Snappi BANK S.A.” (7A Krystallli Street, Ioannina, Tax Identification Number: 801858330, hereinafter: “Snappi”), in the context of promoting its products and services, organizes the “Welcome Reward €30”, the promotional campaign described below (“the Campaign”), which shall be valid from 07/09/2026 until and including 20/09/2026 and is addressed exclusively to new Snappi customers (“Customers”), in accordance with the following terms. Before participating in the Campaign, please carefully read these Terms of Participation (“the Campaign Terms”), which are also posted on the website https://www.snappibank.com/. If you do not accept the Campaign Terms, you should not participate in the Campaign.
- ELIGIBILITY AND CONDITIONS OF PARTICIPATION
- The persons who cumulatively meet the following criteria and complete, within the Duration of the Campaign (i.e. from 07/09/2026 until and including 20/09/2026) (see also term C.1 below), the following steps (“Eligible Participants”) shall be entitled to participate in the Campaign:
- They are natural persons and have reached the age of 18.
- They are tax residents of Greece and have full legal capacity.
- They complete their details (full name, mobile phone number and email) in Snappi’s dedicated participation form.
- They become customers of Snappi (i.e. they acquire a bank account) from the commencement of the Duration of the Campaign until the expiry date of the Campaign, i.e. they successfully and fully complete their registration (Digital Onboarding) in the Snappi application, which includes verification of the details of prospective customers and fulfillment by them of all the requirements set out in Snappi’s Terms and Conditions of Transactions. In the event that, for any reason, verification of the application user’s details is requested by Snappi, registration shall be considered completed only when the user has successfully completed all required and/or additional identification and verification steps that may be requested by Snappi.
- They make 3 transactions (minimum €5 each) with the Snappi Mastercard debit card.
- They have not already completed the participation form in a parallel promotional campaign (e.g. indicatively, “Vodafone”, “Vodafone CU” or “AB PLUS”, “Public”, “PAS Giannina”, “Goody’s”, “Everest”, “Freenow”, “OASA”, “Shell”, etc.). In this case, the Customer shall be entitled to the gift of the parallel promotional campaign in which they participated first.
- Participation in the Campaign presupposes and entails the unconditional acceptance of all the present terms, even if they are subsequently amended, as stated below, as well as the Privacy Policy and the Terms of Use of the website https://www.snappibank.com.
- Any participation that does not comply with these terms shall be considered invalid.
- DESCRIPTION OF THE CAMPAIGN & GIFT
- Within ten (10) business days from the opening of the account and the 3 card transactions with the Snappi Mastercard debit card, Snappi shall credit thirty euros (€30) (“Gift”) to a bank account maintained by the Eligible Participant with Snappi. The Eligible Participant may use the Gift at any time, in any transaction of their choice, provided that Snappi’s Terms and Conditions of Transactions are met.
- In order to receive the Gift, the Customer must, during the Duration of the Campaign (i.e. from 07/09/2026 until and including 20/09/2026), (a) visit Snappi’s specially designed website (landing page) for the “Welcome Reward €30” and complete the participation form with their personal details (full name, telephone number and email) in order to receive further instructions to download the Snappi application from the App Store or Google Play (depending on the type of their device) and complete their registration, (b) successfully complete the Digital Onboarding process and (c) make 3 transactions (minimum €5 each) with the Snappi Mastercard debit card.
- Snappi reserves the right to modify the procedure for awarding the Gift, by duly informing the Customers through an amendment to these Terms or through a message (email, SMS, Viber).
- If the Customer requires further clarification, they may contact Snappi regarding matters relating to their participation in the Campaign, registration in the Snappi application (Digital Onboarding), its use and the awarding of the Gift at:
By email at: customer@snappibank.com
By telephone at: 210 483 8000.
It is clarified that the following Customers shall not be entitled to the Gift:
- Customers who are already registered Customers of Snappi before the commencement of the Duration of the Campaign, i.e. before 07/09/2026, and have obtained, up to and including the date of their registration, any Snappi product or service (with the exception of Youth Pass).
- Customers who perform only part of the above required actions during the Duration of the Campaign, or do not perform all actions within the Duration of the Campaign.
- Customers who have not completed Snappi’s participation form within the Duration of the Campaign (completion of the form is not required to precede the Digital Onboarding, provided that it is completed within the Duration of the Campaign).
- Customers who have provided their details in another participation form for a parallel promotional campaign before completing the present participation form and completing the steps in accordance with the present Campaign. In this case, the Customer shall be entitled to the gift of the parallel promotional campaign in which they provided their details, provided that the terms of that campaign are fulfilled.
- Customers who have not completed any of the actions referred to in paragraph 2 within the Duration of the Campaign.
- DURATION
- Participation in the Campaign is possible from 07 September 2026 (00:01 Greece time) until 20 September 2026 (23:59 Greece time) (“Duration of the Campaign”), even if the form remains available for a period extending beyond the expiry of the Duration of the Campaign. Snappi reserves the right, but not the obligation, to modify the Duration of the Campaign by providing prior appropriate notice to the Customers through an announcement on its channels/media.
- Completion of the participation form and/or downloading of the application and/or registration at a time after the Duration of the Campaign shall not make the Customer an Eligible Participant and the Gift shall not be awarded to them.
- RESTRICTIONS
- It is clarified that the registration facility provided through the Campaign does not automatically make the Customers customers of Snappi. Customers acknowledge that, if they do not meet the General Terms and Conditions of Transactions for their registration as a new customer of Snappi in accordance with the applicable regulatory framework and the terms of Snappi displayed in the Snappi application, they will not be able to complete their registration in the digital application or may be required to contact Snappi in order to provide any additional documents. Snappi reserves the right to reject registration applications during the Digital Onboarding, provided that the General Terms and Conditions of Transactions it sets for the registration of a new customer, as applicable from time to time, are not met, as well as to reject any participation at any stage — even at the stage of awarding the Gift — in the event that the Customer does not meet all the Campaign Terms, all of which are considered material. Customers must complete any procedure required by Snappi in the context of verifying their details and the know your customer process, even after completion of the Digital Onboarding. Otherwise, Snappi reserves the right not to award or to cancel the Gift. Likewise, Snappi reserves the right, at its sole and unfettered discretion, to accept or reject any Customer’s application for registration as a customer for any reason (e.g. if they do not successfully complete the identification and registration process in accordance with Snappi’s procedure, e.g. verification of details), if illegal or non-contractual use of the Gift or details is detected or suspected.
- Snappi reserves the right to deem any Customer ineligible and not award the Gift for any reason (e.g. if details are pending for the successful completion of the identification and registration process in accordance with Snappi’s procedure, e.g. verification of details), if illegal or non-contractual use of the Snappi application is detected or suspected, or the Customer does not comply with the Campaign Terms and/or Snappi’s Terms and Conditions of Transactions. The same shall apply in the event of force majeure affecting Snappi.
- In any event, Snappi shall be entitled to offer alternative gifts which Snappi itself shall select. In the event of force majeure, security reasons or other circumstances beyond Snappi’s control, Snappi may and shall be entitled NOT to offer the Gift, in which case it shall be released from any liability and shall not be obliged to offer alternative gifts of any kind or value.
- TERMS FOR THE PROCESSING OF PERSONAL DATA
- This section contains information regarding the collection of your personal data and its processing for the purposes of conducting the “Welcome Reward €30” Campaign in order to make the awarding of the Gift possible. Please also refer to the Privacy Policy, which is posted on our website and applies in addition to these terms.
- The recipients of your data shall only be Snappi’s authorized partners who assist in the implementation of the Campaign (e.g. cloud hosting provider, marketing provider, social media manager, etc.). Your personal data shall be processed exclusively for the purpose of carrying out and implementing the Campaign and providing you with guidance for obtaining the Gift. The personal data of the participating persons shall not be transferred outside the European Economic Area. Snappi takes all appropriate technical and organizational measures, as defined by applicable legislation, to ensure an appropriate level of protection for the personal data of the participants.
- Snappi processes transaction data within the application and the contact details it already holds for you as its customer for the purposes of 1. verifying the completion of Snappi’s participation form, 2. generally verifying compliance with these terms, and 3. providing information and communication in the context of the Campaign (Legal basis for processing: performance of contract).
- The personal data of the participating persons shall be retained as follows: (a) in the event that the participants gain access to the Snappi application and successfully complete their registration as Snappi customers, their data shall be retained on the basis of the Security and Personal Data Protection Policy (Privacy Policy) which they shall have accepted upon completing the Digital Onboarding, (b) in the event that, for any reason, completion of the Digital Onboarding does not take place before the expiry of the Duration of the Campaign (i.e. 20/09/2026), Snappi shall retain the data of the interested persons provided through the submission of the participation form in order to provide the required updates regarding the actions necessary for their registration as Snappi customers, and no later than 31/08/2027.
- Snappi retains your transaction data in accordance with its Privacy Policy. Data relating to your participation in the Campaign and the awarding of the Gift shall be retained in accordance with the above Policy.
- The Data Controller of the personal data you submit through the dedicated participation form, as well as of the data you submit for the creation of a new bank account, is Snappi.
- Each Customer has the right to access, update, rectify and object to the further processing of their personal data, as provided for in the General Data Protection Regulation (EU Regulation 2016/679 and Law 4624/2019), as well as the right to lodge a complaint with the competent supervisory authority (Hellenic Data Protection Authority: www.dpa.gr). To exercise their rights, each participating person may contact Snappi at dpo@snappibank.com.
- Provided that you expressly consent to this, Snappi shall send you news and updates based on your consent. At any time, you may freely withdraw your consent regarding processing for any of these purposes. If you choose to receive Snappi news and updates, we shall retain the data you have provided to us for this purpose until you withdraw your consent. Your personal data shall not be disclosed to third parties, while the Data Controller shall again be Snappi. To withdraw your consent, you may contact Snappi by email at dpo@snappibank.com.
- OTHER TERMS
- Snappi reserves the right to unilaterally amend these terms, shorten or extend the duration of the Campaign or withdraw it by prior announcement through any appropriate means, replace the Gift with others of equal value at its discretion and, in general, amend any term of the Campaign by announcement through the website https://www.snappibank.com/. Where deemed more appropriate, Customers shall be informed by Snappi via email, SMS or Viber message, or through the channels of its choice. Snappi shall be released from any liability regarding the postponement or cancellation of the Campaign and/or the above amendments, which shall apply as set out above and, in any event, reserves the right regarding whether or not to award the Gift to Eligible Participants for any reason relating to the amendment of these Campaign Terms.
- In the event that any person wishes not to receive the Gift, despite fulfilling the conditions of these Terms, they may withdraw their participation in the Campaign by sending a message to customer@snappibank.com with the subject “Request to Withdraw from the Snappi Welcome Reward €30 Campaign”. In this case, their participation shall not be taken into consideration.
- Snappi shall not be liable in any way for (i) disruptions to the network, hardware and software of the participating person and/or malfunction of the application of any kind that may lead to limited, delayed or lost registration of participation or to any other problem or damage.
- Snappi reserves the right at any time to exclude any participating person who has submitted false or inaccurate entries or personal information.
- In the event that any term is deemed invalid, such partial invalidity shall not result in the invalidity of the Terms as a whole.
- The Campaign Terms, as applicable from time to time, shall be governed by Greek Law. For any dispute that may arise regarding the interpretation or application of the above terms, the Courts of Athens (Central Seat) shall have concurrent jurisdiction with the other courts having jurisdiction, as applicable in accordance with the law.
