PROMOTIONAL CAMPAIGN TERMS & CONDITIONS

“Snappi BANK S.A.” (7A Krystalli Street, Ioannina, Tax Registration No.: 801858330, hereinafter: “Snappi”), in the context of promoting its products and services, organizes, in cooperation with the company “CORAL SOCIÉTÉ ANONYME OF PETROLEUM AND CHEMICAL PRODUCTS”, seated in Marousi, Attica (12A Irodou Attikou Street), Tax Registration No. 094472979 / KEFODE Attica (hereinafter “Shell”), the promotional campaign described below (the “Campaign”), which is addressed to new users of a Snappi bank account (as further specified below) who are also registered members of the digital loyalty programme “Shell GO+” in the context of their participation in Shell’s Shell GO+ programme (hereinafter respectively the “Holders” and “Shell GO+”), in accordance with the following terms. Before participating in the Campaign, please read these Terms of Participation carefully (the “Campaign Terms”), which are also posted on the website https://www.snappibank.com/el/Shell. If you do not accept the Campaign Terms, you should not participate in the Campaign.

ELIGIBILITY AND CONDITIONS OF PARTICIPATION

The right to participate in the Campaign is granted to persons who cumulatively meet the following criteria and complete the following steps (the “Eligible Participants”):

- they are natural persons and have reached 18 years of age;
- they are tax residents of Greece and have full legal capacity;
- they are registered members of the Shell GO+ programme and hold the unique seventeen-digit member card code which uniquely identifies each Shell GO+ Holder and allows its use (the “Shell GO+ Code” or the “Code”);
- they complete their details (full name, mobile number, email address, as well as the Shell GO+ Code) in Snappi’s dedicated participation form available at https://www.snappibank.com/el/Shell/;
- they download the Snappi application;
- they successfully complete registration in the Snappi application (i.e. successfully complete the Digital Onboarding process, which includes verification of the prospective customers’ details and fulfilment of all requirements set out in Snappi’s Terms and Conditions of Transactions) within five (5) days (see also Clause B.4) or within any other time period communicated from time to time;
- Make at least three (3) transactions during the Promotion Period, either online or via POS, each with a value of at least five euros (€5), at any business, using their Snappi Mastercard debit card, whether physical or digital, as the payment method;
- they have not already completed a participation form in another parallel promotional campaign of Snappi (e.g. “Vodafone CU”, “AB PLUS”, “Public”, “Goodys”, “Everest”, “Welcome Offer”, OASA, “Free Now”, etc.) and have not already participated in the Campaign;
- if the Holder has completed the participation form in a parallel promotional campaign, they shall only be entitled to the gift of the campaign in which they first participated.

It is clarified that persons who do not meet the above criteria, or who meet alternatively any of the following criteria, are not entitled to participate in the Campaign and shall not be considered Eligible Participants:
they are already customers of Snappi, i.e. up to and including the date of their registration they have already obtained any product or service of Snappi (with the exception of the Youth Pass) (i.e. they have completed their registration / Digital Onboarding);

they have started the Digital Onboarding process without completing any step thereof, as defined in Snappi’s Terms and Conditions of Transactions (e.g. they have not submitted a required supporting document); If a person has obtained the Youthpass through Snappi, they must complete the full Digital Onboarding process, properly verifying their information as described above and in accordance with Snappi’s Terms and Conditions of Transactions, in order to become a Beneficiary.
they are unable to complete their registration because they do not meet Snappi’s Terms and Conditions of Transactions
They do not complete their registration with Snappi within the applicable specified time limit (see Clause C.1);
they have not completed Snappi’s participation form before completing the Digital Onboarding and/or before performing their transactions;
they conduct fewer transactions than those specified in clause 1.7. above, or transactions of a lower value than that specified above, during the Term of the Campaign;
they perform transactions of the above amounts by any means other than the methods provided through the Snappi application;
they have already participated in the Campaign;
they have completed their details in another participation form of a parallel promotional campaign before completing the present participation form and the steps set out in these terms (e.g. “Vodafone CU”, “AB PLUS”, “Public”, “Goodys”, “Everest”, “Welcome Offer”, OASA, “Free Now”, etc.). In such case, the Holder may be entitled to the gift of the parallel promotional campaign in which they submitted their details, provided that the terms of that campaign are satisfied.

Participation in the Campaign presupposes and entails unconditional acceptance of all these terms, even if amended in the future, as well as of the Privacy Policy and the Terms of Use of the website https://www.snappibank.com, and also of the terms of the Shell GO+ programme, as posted on the website https://www.shell.gr.

Each person is entitled to one participation only.
Any participation that does not comply with these terms shall be deemed invalid.

DESCRIPTION OF THE CAMPAIGN & GIFT

The Eligible Participant (i.e. each Shell GO+ Holder who meets the criteria of Clause A above) shall receive in their Shell GO+ account, within ten (10) business days from (a) completion of their registration with Snappi and (b) completing their transactions according to term 1.7. above vouchers worth €26 for the purchase of premium fuel from the Shell V-Power range (V-Power 98, V-Power Diesel και V-Power Racing), (the “Gift”), in accordance with the applicable terms of the Shell GO+ programme and the restrictions and exceptions referred to therein; the Gift will be available through the digital Shell GO+ card. Redemption of the Gift shall be made exclusively by the Eligible Participant at Shell stations in Greece by using (presenting or scanning) the digital Shell GO+ card at the store cashier.
In order to obtain the Gift, the Holder must visit Snappi’s specially configured website (landing page) and complete the participation form with their personal details (full name, telephone, email, Shell GO+ code) in order to receive further instructions to download the Snappi application from the App Store or Google Play (depending on the type of their device) and complete their registration.
Before proceeding with the registration steps, the Holder must accept these Campaign Terms. Failure to accept the Terms will not allow the Holder to proceed with registration and, consequently, to participate in the Campaign.
The Holder must complete their registration, i.e. open their bank account as a Snappi customer and perform the transactions within five (5) days from completing the participation form or within any other period communicated from time to time; otherwise, they shall not qualify as an Eligible Participant for the Gift.
Snappi reserves the right to amend the activation mechanism and the Gift allocation process, informing Holders in a timely manner through amendment of these Terms or through a message (email, SMS, Viber) sent either by Snappi itself or by Shell.
Each Holder may receive the Gift only once. The Gift is personal, non-transferable and is addressed individually to each Shell GO+ Holder. Sharing or use of the Gift by a third party is prohibited. Shell bears no liability for unauthorized use of Shell GO+ by third parties.
In the event that any Shell GO+ Holder requires further clarifications, they should contact:
1. Shell, with regard to issues, requests and any complaints related to receipt and use of the Gift, by telephone at +30 210 9476566 or by email at shellgoplus@cosmote-evalue.gr;
2. Snappi, exclusively for matters related to registration in the participation form for the Campaign and/or registration in the Snappi application (Digital Onboarding), using the following contact details:

By email: customer@snappibank.com

By telephone: +30 210 483 8000.

In the event of loss of the Gift in any manner whatsoever (e.g. loss of the Shell GO+ card/code) by the Holders entitled thereto, neither Snappi nor Shell shall bear any responsibility for replacement, cancellation, reissuance or any other restoration of such loss, and no claim may be raised against them on this ground.
It is clarified that a Holder who completes their registration in the Snappi participation form using an invalid Shell GO+ Code shall not be entitled to the Gift, even if they complete their registration with Snappi.
It is clarified that, in parallel with the present Promotional Campaign, other promotional campaigns of Snappi are also taking place in cooperation with third-party partners (indicatively Vodafone, AB, Goodys, Everest, Public, Freenow, Sky Express, OASA, Welcome offers) (the “parallel promotional campaigns”). If a Shell GO+ Holder attempts to register simultaneously in a parallel promotional campaign and in this Promotional Campaign, on the same calendar day or at a later time, it will not be technically possible for them to participate in this Campaign—meaning that they will only be entitled to receive the gift of the parallel promotional campaign and will not receive the Gift of this Promotional Campaign. If, despite the above technical restrictions, it becomes possible for a Holder to register in two such campaigns at different times/dates, they shall be entitled exclusively to the gift corresponding to the promotional campaign in which they declared participation earlier in time, while the later gift shall not be awarded. In any event, the Holder shall not be entitled to gifts from more than one promotional campaign.

DURATION

Holders participating in the Campaign must complete Snappi’s special participation form available at [https://www.snappibank.com/el/Shell/](https://www.snappibank.com/el/Shell/) and complete their registration (including the Digital Onboarding process) within five (5) days from submission of the participation form, which may be submitted during the period from 23.07.2026 (00:01 Greece time) until 31.08.2026 (23:59 Greece time) (the “Campaign Duration”). Snappi reserves the right, but not the obligation, to amend the Campaign Duration with prior appropriate notice to Holders through announcements on its own and/or Shell’s channels/media.
Eligible Participants may redeem the Gift until 31.8.2026, and in accordance with the applicable terms of the Shell GO+ programme and the restrictions and exceptions stated therein. The expiry time of the Gift and the redemption method (e.g. services/products to which it applies) shall be determined exclusively by Shell. Any Gift awarded to a Holder and not redeemed by the expiry of its applicable duration shall be deactivated and may no longer be used, unless otherwise determined by Shell.
Downloading the application and/or registration of the Holder as a customer of Snappi (even if the full set of actions which Snappi may require in the context of the identification / know-your-customer process has not yet been completed) at a time prior or subsequent to the Campaign Duration shall not render the Holder an Eligible Participant and the Gift may not be awarded to them.

RESTRICTIONS

It is clarified that the possibility of registration provided through the Campaign does not automatically render Holders customers of Snappi. Holders accept that, if they do not satisfy the General Terms and Conditions of Transactions for their registration as new customers of Snappi in accordance with the applicable regulatory framework and Snappi’s terms displayed in the Snappi application, they will not be able to complete their registration in the digital application, or they may be required to contact Snappi to submit additional documents. Snappi reserves the right to reject registration applications during Digital Onboarding if the General Terms and Conditions of Transactions set by Snappi for the registration of a new customer are not met, as well as to reject any participation at any stage—even at the stage of awarding the Gift—if the Holder does not fully comply with the Campaign Terms, all of which are deemed material. Holders must complete any process required by Snappi in the context of verifying their details and the know-your-customer process, even after completion of the Digital Onboarding. Otherwise, Snappi reserves the right not to award or to cancel the Gift. Likewise, Snappi reserves the right, at its free and absolute discretion, to accept or reject any Holder’s application for registration as a customer for any reason whatsoever (e.g. if the identification and registration process is not successfully completed in accordance with Snappi’s procedure, such as verification of details, or if unlawful or non-contractual use of the Gift or of any details is detected or suspected).
In case the Gift is unavailable, Snappi shall be entitled to offer alternative gifts selected by Snappi itself. In the event of force majeure, security reasons, or other circumstances beyond Snappi’s control, Snappi may and shall be entitled not to offer the Gift, in which case it shall be released from all liability and shall not be obliged to offer alternative gifts of any kind or value.
The Gift is awarded by Shell in accordance with Clause B.1, and Snappi bears no responsibility in the event of delay, non-dispatch or non-award thereof by Shell, to the extent that such delay, non-dispatch or non-award is due exclusively to Shell. Similarly, Snappi bears no responsibility where the Eligible Participant has provided incorrect contact details to Shell or has lost their Shell GO+ account access credentials, which will be used by Shell for awarding the Gift. Shell shall decide unilaterally on the method of awarding the Gift to Eligible Participants (e.g. the Shell products and services in respect of which the amount of €26 may be redeemed).
Snappi bears absolutely no liability in relation to the validity, duration, expiry date, redemption and, in general, the use of the Gifts, which are governed exclusively by the terms and conditions of the Shell GO+ programme and are subject to the limitations set by Shell. Likewise, Shell bears absolutely no liability in relation to the registration process in the Snappi application and the creation of a new user account, nor is it involved in any way in the process of assessing the validity of participations and fulfilment of the participation requirements in this Campaign.

PERSONAL DATA PROCESSING TERMS

This section contains information regarding the collection of your personal data and their processing for the purposes of conducting the Campaign. Please also refer to Snappi’s Privacy Policy, which is posted on our website and applies additionally to these terms.
Snappi will transmit to Shell the Member Card Codes declared in the participation form, and Shell will use such Codes exclusively to verify that the Holder maintains an account in Shell GO+. Such transmission is carried out exclusively for the above verification purpose, through secure channels, and Shell takes the appropriate technical and organizational security measures for their secure retention for the period required for completion of the Campaign.
In all other respects, recipients of your data shall only be Snappi’s authorized partners who assist in the implementation of the Campaign (e.g. cloud hosting provider, marketing provider, social media manager, etc.). Your personal data will be processed exclusively for the purpose of execution and implementation of the Campaign and to guide you in obtaining the Gift. The personal data of participants will not be transferred outside the European Economic Area. Snappi takes all appropriate technical and organizational measures, as required by applicable law, in order to ensure an appropriate level of protection for the personal data of participants.
Snappi processes the data you have provided upon submission of the specially configured participation form in the Campaign as well as your transactions performed by the Holders for the purposes of: 1. guiding you in your participation in the Campaign and your acquisition of and registration in the Snappi application; 2. Verification of the eligibility of your transactions to meet the requirements for participation in the Campaign and the awarding of the Gift; and 3. informing and communicating with you in the context of the Campaign (Legal basis for processing: performance of a contract).
Snappi processes the data submitted directly by Holders through the landing page (participation form) configured for the purposes of the Campaign exclusively for the above purposes and does not share them with third parties, expressly excluding the Shell GO+ Code of Eligible Participants, which Snappi will send to Shell so that the Gift may be awarded.
The personal data of participants shall be retained as follows: (a) if participants gain access to the Snappi application and successfully complete their registration as customers of Snappi, their data shall be retained based on the Privacy Policy which they will have accepted upon completion of the Digital Onboarding; (b) if completion of the Digital Onboarding does not take place for any reason before the end of the Campaign Duration, Snappi shall retain the Holders’ data provided through submission of the participation form for the Campaign in order to provide the necessary updates regarding the actions required for their registration as customers of Snappi, and in any event no later than 31/12/2026. Holders' purchase data is retained in accordance with the aforementioned Policy (for the entire duration of our contractual relationship and for at least 20 years after its termination).
For the purposes of implementation of this Campaign, the controller of the personal data submitted through the special participation form, as well as of the data submitted for the creation of a new bank account, is Snappi, whereas the controller of your personal data relating to your participation in the Shell GO+ programme is Shell. For more information regarding the processing of your personal data by Shell, you may refer to the Shell GO+ Terms and Conditions, as well as to Shell’s Privacy Policy.
Each Holder has the right of access, information, rectification, objection to further processing of their personal data, as provided under the General Data Protection Regulation (Regulation (EU) 2016/679 and Law 4624/2019), as well as the right to lodge a complaint with the competent supervisory authority (Hellenic Data Protection Authority: www.dpa.gr). In order to exercise their rights, each participant may contact Snappi at dpo@snappibank.com and Shell at dpo@moh.gr.
If you expressly consent thereto, Snappi will send you news and updates based on your consent. You may freely withdraw your consent at any time in relation to processing for any of these purposes. If you choose to receive news and updates from Snappi, we will retain the data you have provided to us through the Campaign participation form for the purpose of sending Snappi news and updates until withdrawal of your consent. To withdraw your consent, you may contact Snappi by email at [dpo@snappibank.com]

MISCELLANEOUS TERMS

Snappi reserves the right to unilaterally amend these terms, shorten or extend the Campaign duration, or revoke it by prior announcement through any appropriate means, replace the Gift with others at its discretion, and generally amend any term of the Campaign through announcement via the website https://www.snappibank.com/. Where deemed more appropriate, Holders will also be informed by Shell by email, SMS or Viber message, or through channels selected by Shell. Snappi and Shell shall be released from any liability in relation to the postponement, cancellation or amendment of the Campaign, which shall take effect as set out above and, in any event, Snappi reserves the right to decide whether or not to award the Gift to Eligible Participants in case their registration is completed before the postponement or cancellation of the Campaign or before any amendment of these Campaign Terms for any reason.
If any person wishes to withdraw their participation in the Campaign, they may send a message to customer@snappibank.com with the subject line “Request for Withdrawal from the Snappi x Shell Campaign”. In such case, their participation will be cancelled and their personal data will be deleted.
Snappi bears no liability in the event of incorrect or incomplete details entered by participants or in the event that any participant does not satisfy the requirements for joining the Snappi application in order to become a Snappi customer in accordance with the Digital Onboarding terms and conditions.
Snappi shall not be liable in any way for (i) disruptions to the network, hardware or software of the participant and/or any malfunction of the application of any kind that may lead to a limited, delayed or lost entry of participation or to any other problem or damage.
Snappi reserves the right at any time to exclude any participant who has submitted false or inaccurate entries or personal information.
If any provision is held invalid, such partial invalidity shall not result in the invalidity of the Campaign Terms as a whole.
The Campaign Terms, as in force from time to time, shall be governed by Greek law. Any dispute arising in relation to the interpretation or application of the above terms shall fall within the concurrent jurisdiction of the Courts of Athens (Central Seat), in addition to any other courts competent under applicable law.

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